No you do not need to set up an account. You will be asked to enter a password to create/login to your account, simply skip this step if you wish to proceed as a guest. We will ask for some information in order to ensure your delivery arrives safely, for instance address and a contact number, however this is not stored.

Our marketing team might use personal information to improve our customer service for example sending you sales offer and promotions. All information is kept 100% private. On very rare occasions we may be required by law to disclose information if it is part of a legal case.

Go to the sign-in page and select the ‘forgotten password’ option beneath the account login box, you will be asked to enter your registered email address and a password reset email will be sent to you. You can then choose to reset your password and log back in with the new password.

We will always ask for card security codes, ensuring it is safe to use your credit card with us.

It depends on the country of delivery. We we will ship through the best available shipping courier base on your location and choose the best possible price. Express delivery should be 7 – 20 days working. However express delivery will have a higher cost than normal shippment. At check-out, you can decide what the best method of shipment you would like.